Shipping & Returns

Shipping

US Shipping

We offer free USPS First-Class Package shipping to continental United States. Estimated delivery time is 5-8 business days after payment processing (shipments may be delayed due to COVID). 

Express shipping will be via UPS and the rate will be calculated at checkout depending on the package weight and destination.  

International Shipping

International shipping will be via UPS and the rate will be calculated at checkout depending on package weight and destination. 

Please note that Sonderlier is not responsible for any applicable duty fees, which may arise upon accepting your parcel. During any international customs process, duty fees may be charged upon delivery.

Returns

US Orders

If for any reason you are not completely satisfied with your purchase, contact us at hello@sonderlier.com within 14 days of your item(s) being delivered to request an exchange or return. 

To be eligible for return, the garment must be unworn and unwashed in new condition, and not a final sale item. It must also be in the original packaging.

Gift cards are not eligible for returns. 

Once we receive your return and verify the quality, we will determine if we can process your refund to the payment method used on the original order.

International Orders

Unfortunately because of shipping costs, international orders outside of Canada & the USA are final sale. 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 10 business days.